Help and Frequently Asked Questions

If you have questions or need help in any way, please call us at 866-809-8101 or contact us. For answers to common questions, click on the links below:

1. What is High Density OSB?

High Density OSB is a panel specifically designed to meet the growing requirements of manufacturers who need more strength and durability than a normal commodity osb can provide. The High Density panel will meet or exceed a 45# density where the cross grain and straight grain are designed to meet the needs of various manufacturers such as furniture frames manufacturers, counter top manufacturers, etc. The MOR and MOE values increase because of the extra density since most commodity panels are 39 to 40# density. The panel can be used as a substitute for plywood in most applications but not all, at a considerable cost savings and a stable supply. For more technical information on this product and its usage please contact us at 866-809-8101.

2. How many pieces per unit?

Manufacturers vary in their piece count per unit. The table below summarizes estimated piece counts and square footage at common mills.

3. How many units on a truck?

It depends on what you’re buying, and the mill. In general, you can estimate 12-14 units of 4’x 8’ 7/16" OSB per truckload. With thicker products, you will get fewer units before the truck is full. With thinner products, you may get less.

4. Are these exact quantities I'm seeing?

No. The number of units per truck and number of pieces per unit you see on OSBMarket are approximate and may not match the quantity loaded by our source mills and storage facilities. Variance might be 10% or more, and usually due to load restrictions. The final tally will be on your final invoice, which will be reconciled with the bill of lading for your load.

5. Can I mix different products on one load?

Yes. However, the products must be delivered to the same desto (selected from the same delivery region), and must originate at the same mill or storage facility.

6. How is shipping calculated?

Prices on OSBMarket reflect the product price at the product's location. If you are picking up your order at the mill/storage facility, no additional shipping charges are added. To calculate a delivered price, select your shipping location from the dropdown menu during the checkout process and the shipping charges per MSF will be added to the order, if the supplier delivers to your location.

7. What about taxes?

Taxes, if applicable, are not included in product prices or price totals on OSBMarket product pages, checkout, or confirmations. Taxes will be shown on the final invoice you receive after your product has shipped.

8. When will my truckload arrive?

Any shipping dates we show on OSBMarket are our best estimates and only approximate. After you complete your order, a customer service representative will contact you with delivery details. If you have special delivery requirements, please make a note on your order.

9. When will I receive an invoice?

You will receive a final invoice from the supplier after your order has shipped.

10. What if my preferred mill is not shown?

If you do not see your preferred manufacturer or mill on OSBMarket, we still may have their product available for you. Please call 866-809-8101 or contact us.

11. Can I mix and match products from several suppliers?

No. Each supplier fulfills OSBMarket orders directly so each order can only go to a single supplier.

12. Can I buy more than one truckload?

Yes. You may order multiple trucks on a single order.

13. Is there a minimum order?

No, however, our customers are generally industrial accounts, manufacturers who order in wholesale quantities (flatbed trailer truckloads and railcars). If you want only a few sheets of OSB for a small project, your best bet is a local retailer.

14. I'm a new customer. Where do I start?

You must be an approved buyer to purchase industrial grade OSB on OSBMarket. Click here to submit your request to become an approved buyer from one or more supplier(s).

15. Other Questions?